Petras Technology is a 100% Australia owned and Australia based MSP that specialises in IT support for businesses in North West Sydney. We are a small agile team that provides our customers with courteous, prompt and personalised professional services of the highest standard.
Our team has 30+ years experience in IT and project management and Cyber awareness and this experience will ensure we deliver projects on time and within budget.
30+ Years of Experience
OUR STORY
Petras Technology commenced trading in 2009. The business owners have 30 years of IT experience and Project Management and Cyber education. Our entire team is 100% Australia based and on-shore. You will deal with professionals that will deliver honest technical advice and outstanding customer personalised service.
Our Philosophy:
"To provide professional IT support in plain English that users business owners can understand. You are experts in your field, do what you do best and let us look after the rest."
Break / Fix
No contract, no monitoring purely reactive response
to any problems with no SLA and best effort response times.
Not ideal for business critical environments but a great
alternative for clients who are cash
flow conscious.
Managed Services
As an alternative to our break/fix option our managed services option is billed monthly and provides you with a plan that suits your requirements. Plans include improved response times, remote service tools, remote monitoring and proactive management.
MAKE AN ENQUIRYREMOTE and ONSITE IT SUPPORT - HELPDESK
Fast resolution for any IT hardware and software related issues, attended by a local Australia based fully qualified and experienced support analyst.
IT CONSULTING and ADVISE
With our collective wealth of experience we can examine all your IT needs and suggest a suitable solution.
CYBER SECURITY
Our 20 years of Cyber Security knowledge helps us assist your business and your team with basic Cybersecurity assessment and Cybersecurity awareness. In plain English we can help mitigate your Cyber risk.
We can also guide with Australian Cyber Security Centre (ACSC) Essential 8 implementing.
cyber.gov.au/resources-business-and-government/essential-cyber-security/essential-eight
SALES – SOFTWARE and HARDWARE
We can assist you with your purchase of any new software and hardware. We provide onsite installation and support. We have experience and access to all brands.
ENDPOINT SECURITY
We can assist with supply and install of robust device security and device protection using business grade Anti-Virus and Malware protection.
DATA BACKUP and RECOVERY – HARDWARE and SAAS
We can assist with supply and install of robust data backup and data recovery solutions. We have experience and have access to brands like Datto and Acronis.
DOMAIN NAME AND DNS
We can also provide you with competitive pricing for Domain Name Registrations, Web Hosting, E-mail Hosting and DNS Hosting.
NETWORKING AND WIRELESS
We can design or diagnose any networking issues for LAN, WAN and WIRELESS. Our business grade solutions will ensure your business has much better network reliability, network security and a better internet experience
MAINTENANCE AND REPAIRS
We are fully qualified and certified for hardware repairs of Desktops, Laptops, Servers and Laser printers.
Norwest | Bella Vista | Baulkham Hills | Castle Hill
Kellyville | Windsor | Pennant Hills | Parramatta
If you have a IT issue you would like us to attend to please let us know.
You can get in touch with us using the contact information or email form below.
We will respond by next business day.
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